We are currently canvassing submissions for the coveted In-House Community Visionary Client Services Awards 2021.
The awards are open to submissions from the full spectrum of legal services. We are inviting applications for the following categories:
- Visionary Client Service Law firm of the Year, Asia
- Visionary Client Service Law firm of the Year, International
- Visionary Client Service Law firm of the Year, Middle East
- Visionary Client Service Law firm of the Year, South Africa
- Visionary Non-Law Firm Services Provider
In what has been termed in the market as the only legal industry award for “the legal services provider that truly ‘gets it’ in terms of client service”, the In-House Community Visionary Firm Awards are unique in that they are open to applications from the full spectrum of legal services.
Criteria for the Visionary Client Service Awards
The past thirty years have not been covered in glory regarding the way that international legal media have sort to benchmark and award external teams. How much a law firm pays its equity partners is not a viable measure of client service, after all. So, what would prove a better benchmark for law firms to strive for? The importance of client-service lay at the heart of our thinking at the In-House Community when putting together the criteria for the In-House Community – Visionary Client Services Firms of the Year.
General Counsel have shared with the In-House Community that the three prevailing challenges they face on a day to day basis are: Managing Costs and evaluating value-added; Talent & career management; and; Positioning the Legal department within the company. By reverse-engineering these key challenges, we set the challenge for legal service providers of any shape or form and from anywhere on the New Spectrum of Legal services to demonstrate that they can truly stand inside the shoes of their clients and provide them with inspiring service. Therefore, we asked them to quantifiably demonstrate the following:
• budget-orientated project management for a client;
• advice to a client regarding productivity and efficiency; and
• exceeding client expectations (inclusive of client testimonials)
Please click here to make your submission for the In-House Community Visionary Firm Awards 2020
The deadline for submissions is Friday, Dec 24, 2021 (submissions after this date will not be considered).
Judging Panel
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Jessica Bartlett, Global Head of Financial Crime Legal , Barclays
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Yosr Hamza, Director, Legal Affairs, Middle East, Gartner